Friendly staff, very helpful. Got me set up with my first paintball gun and did not try push any high tech/expensive gear on me being a first timer!! Will definitely be getting my paintball supplies for ProEdge!!
I think his name was Matt not sure but he gave me his card and told me to call if he I had any Questions. Basically I bought a older Alpha black and put an E-trigger on it. Everyone was telling me either they couldn’t help me or I would have to drop it off for a couple days just for them to tell me if anything is wrong. Well I finally decided to expand my search Pr Edge Paint is approximately 47 mind away with no traffic. Unfortunately for me this is Houston and it’s always traffic. I called and like others they said they couldn’t quite say on the phone but instead of just killing my dreams he gave me hope and was like just bring it in man we will at min take a lil and if we can do a quick fix we will. I came in was greeted by all 3 guys matt quickly jumped on my gun issue while he was in the back the Hispanic guy I believe not sure (not trying to be racist) stop what he was doing to take time to give me a tour of all the guns. Honestly if my gun wouldn’t have gotten fixed he would have had me sold. Also if Matt’s brother was helping another customer but he chipped in and gave me lots of advice about the game and which paintballs to buy. After about 40 mins Matt handed me back a working gun. I brought extra items plus paint. To end this story I will forever be loyal to pro edge Paint ball the customer service alone is worth the hour drive an the selection of items and knowledge of the team is worth the return trip!
Excellent and knowledgeable staff put up with all my bad questions. It appears most staff play actively on teams. I felt I was getting advise from someone plugged into the sport instead of armchair opinions. I plan to purchase from ProEdge Paintball again soon.
I’ve never dealt with a more knowledgeable and helpful staff. They go above and beyond great customer service. So impressed that I actually want to spend more money to support this local shop even if I can find cheaper stuff online. Shops like this create a positive and growing sport.
Patient staff that answered every question I had. They are very knowledgeable. They have big price tags on everything. The only thing is that none of the salemen would haggle with me on anything. But I can respect that.
Went in to purchase a new marker and wasn't pressured into buying anything. Was shown multiple options within my budget range and further educated on the differences. Left more than satisfied with the experience. Very friendly and knowledgeable staff.
Great care, reasonable diagnosis, that didn't involve excessive tests. Offered options of care and outcomes. Next door recommended them and I'm very happy they did. Cost less than what I'm used to paying for visits as well.