5678 Edson st
Haslett, Michigan 48840

Mon - Fri: 8:00AM - 6:00PM

Sat: By appointment only

Sun: Closed

93.9% would refer friends and family to us

5 stars Customer since 2014

The employees of Professional Home Repair are always friendly and considerate and always going out of their way to help in extras ways. In our opinion reasonable in their rates. We have had them 3 different times and have been very satisfied each time.

5 stars Verified customer

These two guys did a great job! arrived on time. Did fine work on tough jobs. Cleaned up after themselves.

5 stars Verified customer

The men were very respectful and friendly. They worked diligently. The work that we wanted done was done well. We are very happy with Professional Home Repair.

5 stars Customer since 2012

Great service great price. Have loads of repairs for them in the near future.

1 stars Verified customer

Professional Home Repair is horrible with communication.

I called PHR to work on a floor beam in my basement that the City of Lansing was fretting over. They came out and gave me an estimate. It was a quick job, but one that was necessary as the house would be condemned if repairs were not made. Knowing that my house was mere days from being condemned, PHR said my job only required a simple repair that would take half a day. Weeks passed, and I heard no word from PHR. The City of Lansing started to jump on my back about the repairs. I told them I had hired a contractor to fix the problem. Finally, the city sent me the news that no permit was even taken out for the job. This was after Professional Home Repair knew of the dead line upon which the condemnation of my house was scheduled. Upon calling PHR I was given the story that they only take out one permit at a time. Not only do I not like this business practice, I don't believe one bit that this is actually a truthful claim. It makes no sense whatsoever. The concept that they only have permits out for one project at a time is baffling.

During my conversation with them they said they would get on my job "right away", but failed to give an actual time of when the job would start, or even when a permit would be applied for from the city. I contacted the city and got an extension to bring my house up to code. Upon further conversations with PHR they fed me more of the same rhetoric about completing one job at a time, still no time frame was provided for when they could get around to working on this half a day job.

The last time I reached out to PHR, I received no feed back at all. That is roughly 2 months after I first contacted them to work on the floor beam. Then today I got an email from PHR that was system generated. I was asked to rate my experience with Professional Home Repair, via email. Challenge accepted.

To you the reader my advice is simple. Go elsewhere. From their behavior it is clear that they lack integrity and I cannot in good conscious recommend them, even for the simplest of tasks.

3 stars Customer since 2016

As always, very prompt service which is much appreciated. My complaint for this last service is my charges were doubled for cleaning out a sewer drain. I know this particular drain is usually slowed down by tree roots. It is a regular occurrence over the years. I have never been charged double for the service. I usually have to pay some additional charges for the extra time it takes to clear the drain, but never double the usual drain charge.

5 stars Customer since 2016

Work was done efficiently and well. Very professional personnel. Worked in the rain to get our jobs done.

Only concern was the price. Seemed expensive for what was done.

5 stars Verified customer

Arrived as scheduled. Did the work expeditiously, Cleaned up after themselves.

5 stars Customer since 2015

I've gotten to know Kevin who is a wonderful person and employee representing your company. Two others came with him to disconnect a smoke alarm and they were friendly, professional and did the work promptly. Very happy and we will definitely call you again!

5 stars Customer since 2016

Excellent job...great people. Very pleased. Thanks guys!

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