30 Lyman Street
Westborough, MA 01581

Mon: 8:00AM - 2:00PM

Tue - Fri: 8:00AM - 8:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

99.2% would refer friends and family to us

5 stars Customer since 1999

As always, I had a great experience at Profile.. I enjoy my time there with the "girls" especially Andrea -and always look great when they are done.

5 stars Customer since 2005

Crystal is the best!!!!!

5 stars Customer since 2016

I'm always pleased with my visits to Profilo, and yesterday was no exception. Love my angled bob! Crystal is a master artist of both styling and color, and I always know I will love her suggestions and finishing touches. I feel she listens well, and always asks good questions to discover what I want, rather than making assumptions. As a bonus, she is a lovely person and a delight to chat with. I recommend her to everyone I know.

5 stars Verified customer

Marina is an amazing massage therapist.

5 stars Customer since 2001

Each time I come to have Andrea cut and color my hair, I expect that I'll spend the 40 or so minutes while the color sets just reading a magazine. What happens is that I end up talking to another of Andrea's clients for that time. What a wonderful thing that is to meet a lovely person and have a pleasant conversation. What a nice social environment it is at Profile--aside from the amazing stylist I am honored to have give me the help I so desperately need! Thank you to Andrea for always being a superstar!

3 stars Customer since 2011

While my stylist, Natalia, was wonderful as always, the checkout experience left much to be desired. Neither of the 2 staff knew how to process a gift card. One of the comments was "these are a pain". There has never been an issue with processing previously, and btw this gift card is what led me to become a client at Profilo many years ago. The staff member also stated that she could not process the gift card without knowing the amount that it was for, which never happened previously. This was, after all a gift. When I decided I had waited long enough and simply wanted to pay the total by credit card, stating that I had had a long day at work, the reply was "so have I, I've been here since 7", not an appropriate comment. My suggestion that staff should be able to process gift cards, while not eliciting commentary, was not received graciously.

3 stars Customer since 2011

As always my stylist, Natalia, was wonderful. The checkout experience however was anything but acceptable. Neither of the 2 staff members at the desk knew how to process a gift card (one which had been processed at Profilo several times without any problems, and btw led to my becoming a customer many years ago). I received a number of inappropriate comments such as " these cards are a pain". I was told that the gift card could not be processed without me telling them what the amount was for. As a "gift" I countered that the amount is generally not disclosed and should not be necessary to process. When, after nearly 10 minutes of waiting, I stated that I would like to simply pay the entire amount by credit card because I had had a long day at work, the comment I received was "well so have I. I have been here since 7am". My suggestion that staff should be able to be able to process gift cards, although without "attitudinal" commentary was not received graciously.

5 stars Customer since 2000

Best haircut ever and anywhere

5 stars Customer since 2009

I have been a client of Profilo for over 10 years. I love th staff and the services they provide

5 stars Customer since 2005

Pedicure was great. Little expensive for this treatment, in my opinion.

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