99.2% would refer friends and family to us

5 stars Customer since 2010

I called up and they were able to take my car for a needed oil change and tire rotation. I realize this is not a big thing, but they did it quickly and with a positive attitude. I've used Progressive for many years... and I always... always... feel I am treated fairly and professionally. I trust them. Nothing else needs to be said..


5 stars Customer since 2015

This auto shop staffs kind, courteous, knowledgeable individuals. Able to answer all my questions and take care of any concerns. The waiting room is clean, comfortable and accommodating with music, coffee and water and plenty of reading materials for the entire family. Of course, my vehicle left the shop in great shape! Thank you all for a wonderful experience!

5 stars Customer since 2008

They were polight on service

5 stars Customer since 2006

Great job while you wait.

4 stars Verified customer

Only complaint is the state inspection I requested over the phone when I made my appointment was not documented or performed. I now have to take additional time from my schedule to get this completed.

5 stars Verified customer

Billy and everyone at Progressive treats each and every customer as a personal friend! It's a pleasure to just wait in their waiting room, and see how well they treat their customers.

5 stars Customer since 2012

Another flawless service by the Progressive Team. We take our three cars there regularly. Appointments are made to accommodate, waiting there is a snap and can do work using their wifi while I wait. Friendly and professional staff. Thank you guys! Mike & Lisa, Stafford

5 stars Customer since 2003

Progressive Automotive is the best in the business. Their customer service and quality repairs are second to none. Our vehicles have been driven for well over 10 years thanks to their preventative maintenance and excellent repair service. No one treats their customers better than Billy and Marcie.

5 stars Customer since 2005

As ALWAYS, the service was beyond expectations. This business sets a standard of integrity and superior service that I have NEVER experienced anywhere else in my 62 years on this planet. In today's world, it is almost impossible to find a business that is honest, open, and genuinely dedicated to the customer. But, Progressive Automotive of Stafford is one of those precious few businesses. Thanks to Billie, Marcie, and all the outstanding mechanics at this service center.

5 stars Customer since 2005

I have reviewed this amazing service center so many times that I am running out of good things to say. I have been driving for 49 years, and I have never had such complete confidence in the dependability, honesty, and excellent work that I always receive from Progressive Automotive and Tire of Stafford, Virginia.