I had had the same dentist for 25 years. I recently broke a large piece off of a molar. My dentist said they absolutely could not get me in for the next three weeks. I called Progressive and explained the situation. They got me in in just a few hours. The office staff was friendly and efficient. The dentist was very caring. Dr Chaitra Rao Aithal was dedicated to helping me out. She and her team assessed the situation, eased my anxiety, was able to make me comfortable and get me in to make the repair the next day. The next day she and her team again calmed my anxieties (I am a big chicken when it comes to the dentist.) They efficiently worked together like a well oiled machine to provide excellent care while explaining things and making sure I was ok along the way. I have found a new dentist.