98.6% would refer friends and family to us

5 stars Customer since 2017

I was easily able to get a last minute appointment with Steven on a late Tuesday afternoon. I arrived stressed out, hassled, and tense. An hour later, I left feeling like butter... and with another appointment booked!

Puffer's Salon and Day Spa replied:

Thank you for your feedback Catherine! We're so glad to hear that you were able to relax with us and we can't wait to see you again. Enjoy your weekend!

5 stars Customer since 1996

Thanks, Judy for a fantastic cut!! So great to hear of the wedding. Peace

2 stars Verified customer

Staff member did not appear to enjoy her job or want to be there. Left the room often and at times for long periods without explanation. Suggestions; if there's magazines there should be a reading lamp or some sort of light near the chair so we can actually read. I may go back for other services but def not pedicure again.

Puffer's Salon and Day Spa replied:

We are so sorry to hear you didn't enjoy your pedicure with us. Thank you for your feedback. We will reconsider the lighting in the pedicure room.

5 stars Customer since 2003

Great place. Very friendly staff.

5 stars Customer since 2017

Absolutely love this salon! The staff are always so nice and helpful and really make you feel comfortable. Last night was my first appointment to get my hair done with Ann and I will definitely be scheduling more appointments with her!

Puffer's Salon and Day Spa replied:

Thank you Alyssa! We hope to see you again soon. Enjoy your weekend.

5 stars Verified customer

I went to Puffer's for a pedicure. Adi gave the most incredible foot massage. I had a serious amount of tension, the foot massage took that tension away. She did a really nice job pampering my feet and painting my toes.

I see Melanie for hair color and cuts. She does a great job and is a fabulous person.

5 stars Customer since 2005

Katrina's awesome!!!

4 stars Verified customer

This was my first time here and I had a Plant Peel with Amie, my service was very good. Facility was clean and everyone was friendly. I just wanted the peel and not a whole facial and that is exactly what I got. I wish I thought to talk to her about products I should get or even when I should come again for another peel, but I forgot to ask her.

Puffer's Salon and Day Spa replied:

Thank you for your feedback. If you would like to call and speak to one of our salon coordinators, we'd be happy to speak with Amie and get some recommendations for you! We can be reached at (413)568-9000. Thank you again and we look forward to hearing from you soon.

5 stars Customer since 2003

Awesome hair cut, color and style!

5 stars Customer since 2013

Always the friendliest most professional staff.