The office was welcoming and the "intake" was quick and painless (I had done most online prior to visit). Explanation by doctor was phenomenal - not too many take this amount of time to get the full history and discuss all avenues of care. The only comment I could make regarding the initial visit is that nothing is done (or suggested) on how to address the reason for your visit in the first place (i.e. how to ease the pain until your first adjustment, which is the NEXT visit, etc)
Check out is fast, friendly and not rushed. From all first impressions, this office cares for you as a person.