Our experience is not only good, it's ALWAYS GREAT! My critters (past and present) have been patients at PVH since 2004. My mom has also been bringing her Corgi, Sammy, to PVH since she rescued him back in 2008. We very much appreciate the compassionate and loving care our furbabies receive. From the pleasant phone interactions to in-person contact, the staff is outstanding. I've never had a bad, or even a so-so, experience at PVH. We are lifetime patients for sure!