96.9% would refer friends and family to us

3 stars Customer since 2021

I've been to the salon in the past to buy product, but this was my first time using your hair services. When I called to schedule an appointment, I was looking for someone with 5-10 years experience because I bleach my hair to platinum and wear a cut similar to Pink. An Aveda stylist first gave me this look several years ago and I value Aveda products to protect my hair in this process.

The receptionist scheduled me with Kayla and she was very kind and personable throughout my entire session. After the coloring I was somewhat disappointed with the level of yellow still in my hair, but I felt like I could correct it with the right products at home. I bought Aveda's new purple shampoo and conditioner to assist with that.

I was surprised when I got home to find dark spots in the back of my hair and light orange coloring at the roots of the crown. I'm disappointed that the stylist was satisfied with sending me out the door without correcting these issues.

I received several compliments on the style from other employees and they even took a pic as a testiment to the fun cut. But I wonder why noone pointed out the dark spots in the back.

5 stars Verified customer

Nikki is truly wonderful and extremely skilled. Highly recommended!

5 stars Verified customer

Anne is always a delight. She is prompt, friendly and professional. She has been doing my hair for 10 plus years. I don't want anyone else! She is a great asset to the salon and I just love her!

Pure Concept Salon+Spa Deerfield replied:

Thank you so much! We're so glad that you love Anne as much as we do!

5 stars Customer since 2005

Very nice, did a complimentary facial too.

5 stars Customer since 2014

Kayla was great loved my haircut and color. She is always so upbeat, sweet and friendly.

Pure Concept Salon+Spa Deerfield replied:

Thank you, Josie! We appreciate it!

5 stars Customer since 2021

Dani was GREAT!!

Pure Concept Salon+Spa Deerfield replied:

We appreciate you, Karyn!

5 stars Customer since 2020

Always a great experience. Katie is wonderful.

Pure Concept Salon+Spa Deerfield replied:

Thank you so much, Karen!

5 stars Customer since 2004

Staff is always pleasant.

Pure Concept Salon+Spa Deerfield replied:

Thank you, Lori!

5 stars Customer since 2019

Kayla is amazing!

Pure Concept Salon+Spa Deerfield replied:

Thank you, Tricia!

5 stars Customer since 2009

Crystal is always top-notch. I have been going to the salon for years and everyone is friendly and professional.

Pure Concept Salon+Spa Deerfield replied:

Thank you so much, Gloria!