Up until yesterday, I would have rated 5 stars. But, as has happened to me before, when I got there for my appointment I was told I was not on the schedule until NEXT Tuesday. I have to drive 40 minutes to get there so needless to say I was more than a little unhappy! When I make any appointment at any health facility I always repeat back to the scheduler the day, time and location for my appointment. So, yes, I am scheduled for NEXT Tuesday...am I going to cancel? I haven't made up my mind yet. The care is wonderful...but scheduling???