100.0% would refer friends and family to us

5 stars Customer since 2012

The staff at Pure Luxury are talented and professional people. I receive prompt and courteous service during my visits and I look forward to my appointments. My appointments with Pure Luxury are a time when I get to relax knowing that I am in good hands. My hair is amazing every time and I often receive compliments from friends, family and also from complete strangers. Pure Luxury is a business you can trust.

5 stars Customer since 2018

I enjoyed my experience there. The ladies are wonderful and professional. Katina is the best. I can’t wait

5 stars Customer since 2013

Katina is an artist. I’m always pleased with her services

5 stars Customer since 2012

My experience was very professional from the front door to the stylist chair in and out in a timely manner. .. I walked in looking one way and left feeling and looking fabulous I will return

5 stars Customer since 2013

Katina makes the most amazing wigs!!!! She is extremely talented and innovative.

4 stars Customer since 2017

The owner took the time to explain what I needed to achieve the look I'm going after. Looking forward to my installation

5 stars Customer since 2015

Another great style from Katina!

5 stars Verified customer

Amazing service & great conversations with the staff. Katina's styling skills are on-point, she has really helped my look and I have gained back my confidence. The day after leaving the studio, I always receive tons of compliments from friends & colleagues. I look forward to my next visit!

5 stars Customer since 2015

Another wonderful style from Katina!

1 stars Customer since 2017

I called into the salon looking for a way to save my hair from anymore tape in damage. I drove in as quick as I could after speaking with the receptionist who was very helpful. I met the owner/hair dresser and we went over my options which the only thing I asked for was that my hair be flat and I could pull it up in a pony tail. So my option looked great. I like thick hair so I was told 200 grams of hair is really thick and I should like that. It would take 10-12 dauys to have the piece made so my appointment was booked out three weeks away. Which is fine because the owner is that busy and with only one person it's hard to keep up.

So I go in for my new hair to be put in. I was so excited. Until I saw my hair piece. I never even got to inspect it before she put my 550.00 piece in my hair. Now let me tell you about this piece as after her first time putting in my piece before I even walked out the intire back was not attatched and this was my first visit. She attatched me or so I thought. I get home I'm nearly in tears as I have just paid 690.00 to have this junk put in my hair by a person who calls them self a professional. I called the salon as soon as I tried flat ironing the hair to make it look better and told them I wanted it out. They scheduled me in for the next morning at 1030 am.

So now we have this thing out and she hands me the 550.00 piece that I ordered in jet black and 200grams of hair. I see it's 2 halos sewn together not somewhere you have this made and attatched to this is 4 tracks sewn underneath the halo part in a different color dark brown and then on the bottom of the second halo is another 3tracks sewn together in dark brown.

I was given a choice to either have the hair removed but no refund for the hair piece she would keep my money and the piece and I could put it towards something else like a 1500.00-1700.00 lace wig that they custom make (lmao) and they would return my 100.00 to put the piece in. I was already there hoping she could do a better job installing this piece a second time which she did get it attatched well only this thing could never be flat because she didn't have the skills or even the care to make sure I was happy with anything.

I walked out with that garbage in my hair after 4 1/2 hours and her saying directly to my face. You will be put in between my clients as I can not have them waiting yet I paid you 690.00 to treat me that way.

Ok so needless to say o drove home again went to tysons to have this junk taken out I brought the bag I was given by the salon to put my hair in so it didn't get damaged and I attatched my receipt the bag to the hair she sold me and left a note so that other clients will know better then to trust this lady and her garbage hair

I've had my hair done many times by thousands of professionals and I've never left a review but shady is shady and this company is by far the worst I have ever came across

And yes the owner knows who just wrote this. I don't even need to give my name. It's too bad she takes advantage of people who seem to be in distress (lol) me when it comes to my hair but I probably spend more money on hair then she makes in a year and she just lost a great client and many more as no referrals from me !!!

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