I've never had any dental work before, other than cleanings and check ups every year. I wasn't sure what to expect. I'm hoping that my expectations weren't too high, because so far I've been pretty disappointed.
My initial appointment/assessment was great and very informative, but since that first assessment, things have gone down hill. When I got my braces on, the technician didn't talk to me really at all and didn't seem to pay attention. She was chatting with her friends, and wasn't even looking down at my mouth most of the time. I had a lot of anxiety, which was largely ignored, but could have been calmed by talking to me and explaining what was going on.
My next visit was ok, the technician seemed a lot more engaged in my treatment. She did rush through explaining the elastics though and I had to google the correct position (sure hope it's right since I don't go back until June). She also gave me latex elastics and I had to ask for non latex after my mouth started getting itchy.
It was explained to me at the outset that all services and appliances would be covered during my treatment (except after 5 bracket repairs, then they would be charged). I was incredibly disappointed to learn that the recommended myofunctional therapy would be an additional nearly $2k charge. Without this therapy, the braces are basically useless, as my tongue will push my teeth back out in a matter of a couple years. So I feel like I'm being held for a ransom of $2k.
I'm trying to be optimistic, but right now I'm feeling taken advantage of and I feel as though I'm bleeding money to have my mouth feel normal again. I sure wish all the costs had been explained and not hidden so I could have made better decisions as to which orthodontist to use.