4030 North MacArthur Blvd Suite 216
Irving, TX 75038

Mon: 3:00PM - 9:00PM

Tue: 10:00AM - 8:00PM

Wed - Thu: 10:00AM - 9:00PM

Fri: 10:00AM - 6:00PM

Sat: 9:00AM - 6:00PM

Sun: Closed

97.6% would refer friends and family to us

2 stars Verified customer

I used to love this place, specially how good the service was and how much they cared about their clients. I have been using their services for almost 6 years now and sadly their attitude has changed. I got sent away for being 3 mins late without much consideration for how much of my time was wasted driving back and forth. I am very patient and will accept my fault and go back happily if I show up late. Actually I will call to ask if they can still take me in if late beyond 5 mins. But there was no will to accommodate me for my appointment what so ever. I can go on in detail about the situation to give a better picture but that treatment was just not right. I understand it's busy time and that the stylist is busy, but if you can't manage 3 mins to make up for another client, not sure where your interests are. Why book appointments with zero margin. Sorry but life happens no matter how well you plan it. My friends and I will no longer be going there anymore.

Pure Salon replied:

Our stylists are in high demand and each of their services are allowed a certain amount of time. We do take pride in keeping track of every appointment followed by curtesy confirmation calls and text messages. This was the 1st time we were not able to accommodate your tardiness and we were more than willing to reschedule your appointment. Again, we apologize for any inconvenience.

5 stars Customer since 2013

I absolutely love pure salon. Ciara is very professional and always dies exactly what I ask. Everyone is very warm and welcoming!

5 stars Customer since 2006

Wonderful

4 stars Customer since 2017

Pure Salon and Kinsey are always pleasant. I look forward to my visits (me time). The other stylists are usually interactive as well, making the atmosphere fluid and fun. I enjoy seeing the ladies work together; helping each other out. I can't wait until my December appointment to check out the renovation.

5 stars Customer since 2017

Great experience!

5 stars Customer since 2017

Excellent experience with Cassie

5 stars Customer since 2006

Wonderful service. Beautiful perm

5 stars Customer since 2006

great experience. I have been using the salon service at this location for more than 15 years.

5 stars Customer since 2013

Always great services ce! Ciara is fantastic!

5 stars Verified customer

Excellent service

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