Melanie always makes my hair wonderful! I have never had a hair cut, highlights, color, etc done and been anything but happy and impressed. The head massage and hand treatment is unique and honestly it's what makes all the difference between a general experience and a spa escape! If you want a stylist that will talk your head off about their personal life and problems, then you should find somewhere else to go. Melanie is respectful and lets you enjoy your time without blabbing your head off. Now, I'm not saying she is quite or anything, because conversation is great with her, I am just saying she's the perfect mix and will not disappoint you!