Very relaxing the moment you walk in. Receptionist welcomed me and my therapist greeted me within a few minutes after I completed my intake. One note I'd like to mention, is it was difficult to locate the salon/ spa. The GPS told me to make a left which looked like an abandoned lot. Once I turned into the parking lot, I noticed the building. Perhaps putting a noticable sign out front to make your wonderful salon spa known would be highly recommended.