Definitely some new personnel at Pure these days but some really great new additions! I had Carolyn do my hair and Vianey?? Do my nails. Definitely will be back as the services were great. Great vibe in the salon and I like the new team :).
My massage was by far the worst massage I have ever received. It started off with her asking "how do you feel today" I responded by saying "ok excited to relax". She then should have asked what areas were bothering me, what type of pressure I liked nothing. She gave me a few minutes to change and came back. I thought ok maybe when she comes back she will ask me. NOTHING. She literally said not one word to me the entire massage until she at one point said Ill be right back and left the room. There was a clock in the room so I looked at the clock she was gone for a total on 9 minutes. Im not sure where she went for such an extended period of time. If she did leave to go to the bathroom one would hope that an adult would be able to "hold it" or take your time to run while Im getting changed and on the table. When she finally did come back in I was so uncomfortable wondering to myself if she did go to the bathroom, did she wash her hands. With that aside, the massage itself wasn't even great. She barely pressed on me and it almost seemed like she was just trying to make the time pass. Everyone has an off day. Everyone has a bad day. But as a member and someone who comes in for facials once a month, I would expected a better experience.
Hillary was fantastic! It was my first massage, so I was unsure as to what to expect. She made me feel completely comfortable when we were in silence and when we chatted. It was never awkward. I plan on recommending not only Pure Skin Salon and SPA, but also Hillary for massages! Can't wait to be back!
Albert was fantastic. The massage was excellent addressing those areas (Neck, Right Shoulder, and Lower Back) that needed extra work. Felt very loose and relaxed which was great for my next days game of softball. I will return again!
I was upset with scheduling.I had asked to be walking out at 430 and wanted a late appt. Instead i was asked to come in earlier than orginally planned.Then was finished by 230.This was a bit early for my event.My curls fell
By 600..I felt rushed out because a last minute haircut was added while i was in the chair.
I was happy with color and cut As i had been when i had been in before.
I was not happy with all of my makeup services. i nearly cried when i got i the car and saw my eyeline(which had been asked to be corrected before i left.)My lips looked as if a child had applied. I felt sick. MY 15 year old had to remove and reapply.
I was allowed to use and expired 15 percent off coupon .That was positive but with tip and balance this was 300.00.
I had hoped to treat my self to a very stressless pre wedding time but was highly upsetting. I will not be using the salon for my daughters sweet 16 .I was hoping to find a place i was happy with.
Yet i feel my stylist was skilled in some areas but was not able to perform what i wanted.
My facial with Ashley exceeded my expectations. I have had many facials over the years, but none have made such a positive difference in my skin or been as relaxing as those I have had since finding Ashley. I would recommend both Ashley and Pure Skin Salon without hesitation.