Definitely some new personnel at Pure these days but some really great new additions! I had Carolyn do my hair and Vianey?? Do my nails. Definitely will be back as the services were great. Great vibe in the salon and I like the new team :).
I had an appointment with Ana yesterday! She was absolutely fantastic! :) I will be making an appointment next month with her for a microderm facial. She was so informative & sweet. I can't wait until next month.
My teen facial was amazing. My skin looks great, but the man at the desk was very rude. Before receiving the teen facial, I asked if I can receive a signature facial because it is a lot cheaper and I am a college student that doesn't have too much money. I was lied to about the prices and I felt overcharged. I was told the teen facial is cheaper then the signature facial. Once I realized I over paid, I was basically pushed outing ignored because he was too busy on the phone with someone else. He was very rude and disrespectful and I do not appreciate being overpriced and ignored. Probably won't be back because of that experience. I am very angry with my experience at the front desk with him, but the facial was great.
Thanks for your feedback and we are sorry you felt that way. To be clear, the Teen Facial is the least expensive for $90, which is what you were charged. The signature facial is $110. If there was a miss understanding, please feel free to come back for a signature facial at the teen price!! Again our apologies.
Customer since 2017
I always enjoy the facials and Rachel is always offering different suggestions for upgrades and products to maximize the quality of my skin. I definitelt enjoy my visits.
As usual...AMAZING!! I had the microdermabrasion with Rachel and my skin looks and feels awesome. Very smooth, youthful, glowing. She recommended a heavier cream because I told her I needed something for a night-time cream - I bought one of the Glo products she recommended - used it last night (has a GREAT scent) and my face feels very hydrated.