100.0% would refer friends and family to us

5 stars Customer since 2017

True professionals, made our pool like new! Very knowledgeable, prompt service! Thank you! Brad & Brenda Smith, Naples, Fl.

5 stars Customer since 2015

Pure Water Pools is an exceptional company that recently took over the pool maintenance for our community. They arrived on site and provided an explanation and suggestions on some of the current issues we were having. Brian addressed the main issue we were having immediately and returned the following day to addressing the remaining issues. Their office is friendly and professional and I look forward to our pool maintenance being taken care of by Pure Water Pools and would recommend their services to anyone that wants friendly, reliable and expert service.

5 stars Customer since 2016

Whenever I have a concern or problem Brian is always on top of it or one of his staff members. I feel they are always looking out for the customers best interest.

5 stars Verified customer

You do an EXCELLENT job taking care of our pool!!! We've had several companies care for our pool in the last five years and you all are, hands down, the best!!

5 stars Customer since 2017

Pure Water Pools is responsive and eager to please. My Naples home is a 2nd home and I am very comfortable knowing Pure Water Pools is servicing the pool. Staff has been very cordial both via phone and in person. I highly recommend.

5 stars Customer since 2017

Pool associate is doing a great and thorough job on our pool and is very pleasant to work with. Keep it up!

4 stars Verified customer

Some times the cleaning could be better. Just look and check with open eyes. Don't do the routine over and over.

5 stars Customer since 1969

Perfect service,good price,good value.

4 stars Customer since 2014

the weekly service is a little inconsistent but for any larger issues, they are very good. Great service and support.

3 stars Customer since 2016

I had a question about the cleaning of my pool and have not heard back from the pool tech. Lately seems like the pool has not been as clean compared to the beginning.

Pure Water Pools of Naples replied:

Mrs. Olson, Our pool technicians typically do not communicate with customers when there is an issue; Brian and I handle those concerns.

Brian has been very responsive to your concerns/requests and it was determined that there is grout missing in your pool steps and that is why the black algae is growing on the steps. If there is something we have missed, please let me know via phone or email. Thank you, Beth

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