Tanya (Tonya?) was fantastic. She heard and respected my recent bad experiences with dentistry over the past 3 years, and accommodated my super sensitive teeth with numbing gel, warm water, polishing first then hand scaling. No push for further dental work as I just really needed to have one good experience at the dentists, and she made it great. Dr. Ken was rather abrupt and wanted to push forward with my plan according to QAHD, but took whatever cues came from Tanya and backed off allowing me to leave still having had a good experience. I know Tanya is a sub, I hope she is subbing next time I come in. I would adjust my schedule to work with her again.