I highly recommend qspa. I have had a massage and multiple Brazilian waxes done and it is a very well done facility. I have had yelena Voronova do my Brazilian waxes on two different occasions and she is wonderful. She does a great job and really does all she can to minimize the pain. I highly recommend qspa.
Highly unprofessional staff that yelled at me during the procedure and became upset at me and walked off when I refused to buy additional products afterwards. I've had dermapen before and you are meant to have tight skin and redness after which I had neither of here. If was a waste of time and money and I would never go back no matter how good their prices can be compared to the locations nearby. Avoid at all costs!
Thank you for giving us feedback. We appreciate it. I will pass it on to Yelena.
Customer since 2017
The atmosphere was great and so was my massage therpaist Hannah. Hannah provides a great deep tissue massage. My mother went for a mother and daughter massage for Mother's Day. Unfortunately there was a small misunderstanding between the receptionist and one of the massage therapist. My mother and I felt the receptionist was trying to tell the massage therapist to do something. The massage therapist was very loud and rude to the receptionist in front of several customers. I was extremely embarrassed for the receptionist and once upstairs the massage therpist continued to talk negatively about the receptionist. I would definetly would return but the workers must learn how to deal with conflict in another area not in front of customers.
Yelena is always amazing. She goes above and beyond. She really understands what your skin needs at any given moment. I so appreciate her. When I haven't treated my skin or my body the best, I know I can go to her to get me back on track. Always grateful for her sweet and gracious energy.