96.2% would refer friends and family to us

5 stars Verified customer

I always feel well taken care of and the guys at the front desk are great.

5 stars Verified customer

Owning an import in central Michigan can be a nightmare! With Quality, it really isn't. Their staff is friendly, knowledgeable, honest and most importantly real. They don't tell you what you want to hear but do tell you what you need to know. They didn't try to sell silly things to me and saved me money by following a more logical approach to the issues I was having. My 15 Honda drives better now than it did when I purchased it. I highly recommend their service! Not the cheapest, but most likely the fairest and most honest in the area.

5 stars Verified customer

They are great people to have your vehicle worked on!!!!

4 stars Verified customer

I went into Quakity Car & Truck Repair to have my van looked at. The customer service was great. They were able to diagnose the problem quickly and give me an estimate. There were quite a few elderly customers there at the same time that I was and I really appreciated how they were treated as well. Very respectful and professional establishment in my opinion.

5 stars Verified customer

friendly courteous service

4 stars Verified customer

They are the best in Big Rapids.

5 stars Verified customer

All of my issues and concerns were thoroughly addressed by the staff. As always, prices were reasonable and the work was done honestly. These guys really know what they are doing, you will never get ripped off, and their advice can be trusted. Thanks again!

5 stars Verified customer

friendly courteous service

5 stars Verified customer

Work was completed quickly while we waited in their pleasant waiting area. Good value.

5 stars Verified customer

As always, timely and responsive service. Fully satisfied.

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