I stopped in at QualTech for a state inspection after the place I had been taking my vehicle to for several years told me it would take them three hours to do it. I know there is almost zero profit for a business for inspections, but I do think it''s a great way to introduce new customers to a business. I was a long-time customer and I was basically turned away.
When I walked in to QualTech I was greeted and they were more than happy to handle the inspection. The told me 30-40 minutes and I was out of there in 20. During my time in the waiting room, I checked reviews and found they have a great rating on all sites, and I know why. Professional, courteous, and prompt.
I usually wouldn't switch mechanics, especially after several years of fair service, but I will head straight to QualTech the next time one of my vehicles needs work. Great business.