I was visiting family in the Austin area and had just driven my mini van with husband and 3 small kids from Atlanta, GA. On Friday the A/C started to go in and out and I knew we were in trouble! I contacted QualTech and asked if they could fit me in before they closed for the weekend, and they said they would try. I dropped my van off and not only did they fit my van in and repair the problem, but they even stayed late after closing to finish the repair. I cannot recommend QualTech enough. If I lived in Austin, I would go nowhere else. They went above and beyond what was expected, and they saved my entire weekend!