The hygienist was excellent. She provided exceptional service to me and my children. However, the wait to see the dentist was atrocious. I don't know if there was a lack of communication because of instead of everyone seeing the dentist right after the hygienist, the dentist saw other patients who arrived WAY after we did. We arrived shortly before 5. The first person in my family was not seen until 5:30. By 6:30, everyone had been seen by the hygienist. But we were still waiting for exams by 7PM. Apparently, we were going to have to wait until everyone else saw the dentist before we were examined. I did not find that to be fair since we were already there since 5 so I chose not to wait. I had a headache and the kids still had homework to do.