The staff are always helpfull, courteous and kind ..... it does not matter whether I am phoning to order food, make an appointment or have a serious concern with one of my dogs....I am always given prompt service and follow up phone calls. Dr. Cole is a kind and caring man who, to me, is current on medical knowledge and equipment. I also like that he offers financial options regarding diagnosing a medical problem. This month I had an urgent concern with my older Boxer "Bob" and was seen by Dr. Cole that day. I was able to get a diagnosis, medication and an honest answer to Bob's quality of life over the next few months. Dr. Cole assessed Bob in the office the next week to follow up that the medication was helping and phoned me at home to see how Bob was doing.
I have been taking my 2 dogs to Queensville Veterinary Clinic since 2007. When Dr. Henderson retired in 2009 I continued to take my animals to Dr. Cole. I am very satisfied with the service and kindness I receive, but even more important to me is the kindness shown to my animals by Dr. Cole, Laura, Carol and other associates at the Clinic.