96.6% would refer friends and family to us

5 stars Customer since 2021

The staff was very caring and patient. Very careful and loving towards my pet.

Queen West Animal Hospital replied:

Hi Norma,

Thank you so much for taking the time to leave us such a kind review! We truly appreciate it.

5 stars Customer since 2021

Dr. Mathison is a professional and well knowledged vet. He listened and try to understand the situation in a very calm way. I would recommend him to all of my friends! Also, his assistand Dani, she was calm, kind, professional and also well educated as well. Thank you!

Queen West Animal Hospital replied:

Thank you so much Ecem! We're so glad that you had a great experience with Dr. Mathison and Dani.

3 stars Verified customer

The team is kind and is very loving towards our pets.

The communication between the vets, vet techs and reception staff is not smooth resulting in missed or misunderstood instructions - missed rebooking for appointments, forgetting to include certain medications etc. You have to have to stay on top of them.

Queen West Animal Hospital replied:

Thank you so much for taking the time to leave your feedback for our team! Reviews like this help us to understand our areas for improvement. Communication is always something we are always working on as with a large team it can sometimes be challenging. If you would like to get in touch about your specific examples so that we can investigate further, please don't hesitate to reach out!

5 stars Customer since 2020

Professional, Caring and Very Helpful - this describes all the staff at Queen West Animal Hospital. I would highly recommend this business to anyone looking for a vet.

Queen West Animal Hospital replied:

Thank you so much for the kind words, Michael!

5 stars Customer since 2008

You all always go above and beyond, our dogs genuinely adore visiting. You make sure we always feel listened to, understood and respected. I couldn’t be happier with our experiences here.

Queen West Animal Hospital replied:

Hi Eric, Thanks so much for the review! It's always a pleasure to see you and the crew.

5 stars Customer since 2020

Dr Fisher is a very caring, trustworthy and knowledgable Vet. She makes my dog feel very comfortable by getting down on the ground to do her inspection and all the while she is communicating with me to reduce my fears for my dogs well being. Thank you Dr.

5 stars Customer since 2015

The staff & doctors at QWAH are always super helpful & never apply pressure to conduct unnecessary work or tests I always know my boys are getting the best care when I take them to QWAH

5 stars Customer since 2012

Jordan and Scott were excellent! Very informative and supportive.

Queen West Animal Hospital replied:

Thanks so much Jason! We'll be sure to pass along the message to the team!

5 stars Customer since 2018

Always so grateful for the kind and friendly service at Queen West Animal Hospital! They are fantastic with my nervous pup. Would highly recommend.

Queen West Animal Hospital replied:

We love your pup and hope that we make his vet experiences as low stress as possible. Thank you so much for the kind words, Carrie-Ann!

5 stars Customer since 2016

As always, you go above and beyond to ensure your clients and their furry loved ones are well taken care. Thanks for the caring, accomodations and fantastic service over the last several years.

Queen West Animal Hospital replied:

Thank you so much for your kind words and we're so glad you have trusted us for the past several years! Please don't hesitate to contact us should you need anything!