I took my cat to them for about 6 months at first everything was fine, just wellness checks and vaccines. Then my cat started throwing up and having diarrhea, I brought her in about 4 times, got all the tests needed, paid thousands of dollars just for them to tell me she's fine and they couldn't find anything wrong.
A few days later she was sitting on the arm of a chair grooming herself when I heard a small thud. I thought she was just clumbsy and toppled over, I looked over on the chair and she was rigid, all of her limbs sticking straight out. we called Rainbow vet asking for help, they told us to do cpr and take her to a different location. My baby didn't make it. She was only 3 years old.
So, not only did they waste my time and money running tests that didn't work instead of actually diagnosing an issue, they didn't help when we called and sent us somewhere 20 minutes away, they also STILL send us emails every few months telling us that our baby is due for her vaccines or wellness check. She has been dead for almost 2 years. I have called several times, I have emailed numerous times to tell them to stop sending me reminders. They don't listen. I've just received another one this morning.