96.8% would refer friends and family to us

5 stars Customer since 2016

I had a delightful experience and beautiful hair at the end!!!

4 stars Customer since 2008

I just realized that I read my receipt wrong. I thought I was being charged $10 extra for a stamp on 2 of my nails (which would be too much, if that was the case). I realized the $10 was for my old polish to be removed. This was never explained to me. Everywhere else I have gone to, that is included in the manicure. Carah did a great job but I am really frustrated that I was not told that would be an extra charge for the polish removal. That is a rip off!

Rain Salon and Spa replied:

Thank you for taking the time to leave a review. We apologize for the miscommunication with the price of a soak off. We take the time to soak off the gel polish rather than drilling it off because the drill can be very harsh on your nails. We appreciate all feedback and look forward to seeing you soon.

5 stars Verified customer

Carah did a great job on my nails. I did think it was a bit pricey though to charge $10 extra for a little stamp on 2 fingers, $5 would have been more reasonable.

1 stars Verified customer

I received a gift card and when I used it on a massage they would only honor 50% of the value. Nowhere on my gift card did it state an expiration date. Very poor customer service by letting an otherwise return customer walk out their door without being happy. As consumers we have a lot of options and I will take my services to a place that will do everything to make sure their customers walk out the door satisfied and willing to return.

5 stars Customer since 2017

Very nice salon. Meaga was amazing.

5 stars Verified customer

Simply the best.

5 stars Customer since 2012

A wonderful experience every time! They remember my name and greet me as soon as I walk even if it has been a long time since I have been in (only due to being out of the country for long periods of time).

5 stars Customer since 2016

Amber is attentive and takes great care of my hair cutting needs. I couldn't imagine having anyone else cut my hair

5 stars Verified customer

Very courteous staff

5 stars Verified customer

Excellent, as usual. Megan is a professional and she does a great job with my hair.

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