Our kitty is at the end of her days. We asked she be made comfortable until we were ready to let her go. The entire staff and Dr. did just that. We can't express enough appreciation for their compassion.
Love the staff and doctors here. However, I do feel like I was overcharged for cleaning a wound that wasn't golf ball sized but marble/dime sized and charged for pain meds which weren't necessary because it's just discomfort not pain. I should have spoke up at the time but didn't.
I started going to Raintree about 15 years ago and I wouldn’t consider going anywhere else. My dealings have been primarily with Dr. Arnold and Dr. Holmes. They are both kind and knowledgeable. When my beloved 16 year old cat became sick, they helped to make sense of the situation and assist in the near impossible decision to humanly euthanize her when the time was right. They both made this painful time more bearable.
Along with Drs. Arnold and Holmes, the dedicated staff of technicians and office personnel are incredibly informative and kind. They take time to get to know my pets and myself. The passion they have for their line of work is impossible to ignore. I have never been met with anything short of a smiling face when I enter Raintree. I am able to be at ease knowing my fur babies are in the best possible hands. Thank you Raintree!
This being my first experience taking a rat to a vet, and being concerned that the rat was carrying a parasite that was finding my 14 year old equally delectable, I was pleased with the level of attention and detailed diagnosis, and even a demo on applyong medication to our rat. Great job!!