94.2% would refer friends and family to us

1 stars Customer since 2012

I had an appointment at 6pm which I called and told them I was running late. I arrived at 6:02, when I went to check in at the front desk they asked my dogs name and told me to take a seat that I was checked in, I sat there as the entire waiting room emptied not once but twice for me to still be waiting for my 6pm appointment. I was finally asked around 6:50 the name of my dog again and then was told that I would be seen shortly. Another 25 minutes later I was finally seen by the vet. I waited a total of 1 hour and 15 minutes for my appointment. I don't understand the confusion and why I had to wait so long for an annual check up for my dog. This is the first time I've ever had a problem here. It's very upsetting to me.

5 stars Customer since 2007

Spark is a tough dog to help since he has seizures when he is in stressful situations - but the staff at Randall Road Animal Hospital handled him well and were able to treat him.

5 stars Customer since 2012

everyone was friendly and professional.

4 stars Verified customer

I was there just to pick up meds for Jake. I was taken care of immediately and was in and out in 5 minutes. Thanks for you great customer service.

3 stars Verified customer

Every time that I have scheduled with them there has been an issue usually stating my appointment is not the day that I am in there when it is and also double check that they update the vaccine records. This has been an issue several times. They are a very very busy practice so this may be why.

5 stars Customer since 2017

Our first time here, and it was a difficult one. We needed to have our Golden Retriever checked, something wasn't right with her, and unfortunately it wasn't a good outcome. The staff here were so understanding and kind.And so good to my Sandy I can't say enough.

They aren't our normal Vets, but we will be returning to become regular customers.

4 stars Verified customer

Had an appointment, 1st one of the day, and waited over 20 minutes.

4 stars Customer since 2009

always good with my little ones

5 stars Customer since 2013

As usual my experience with Randall Road Animal hospital was positive. My little dog, Jordan, was a bit apprehensive once we entered the exam room. The Vet walked in and tried to approach her but she just planted herself next to me so the Vet got on her knees to talk and pet her while we discussed why we were visiting. By time Jordan was on the exam table she was giving the Vet kisses! I would not go anywhere else

5 stars Customer since 2016

Great environment and great staff!