15522 Hesperian Boulevard
San Lorenzo, CA 94580-1609

Mon - Tue: 8:30AM - 5:30PM

Wed: By appointment only

Thu - Fri: 8:30AM - 5:30PM

Sat: 8:30AM - 12:30PM

Sun: Closed

99.6% would refer friends and family to us

5 stars Customer since 2020

I'm very happy with the service I received. I have an old crown from another dentist that popped off, and I was able to get an appt the following day when there was a cancellation. Since there wasn't enough time to fit me with a new crown, the dentist cemented the old crown back on. He did suggest getting a new crown eventually because there was a tiny hole on the old one. He did a great job putting the old crown back on as if nothing ever happened. I can now chew and eat comfortably.

4 stars Customer since 2013

I had two appointments for next. Good!

5 stars Customer since 2022

I was so happy to get seen the same day I called for a minor dental emergency. Mary at the front was so welcoming and Dr. Carlton was professional and did great work.

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for taking the time to post your nice comments! We are glad we were able to help!

5 stars Customer since 1992

Dr Raymond Chan has been my primary dentist for many, many years, and has taken exceptional care of my dental issues as well as his son's Clifton, and Carlton.

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for your nice comments! We really appreciate you!

1 stars Customer since 2021

I was disappointed that my appointment was scheduled for a time when I’d either not be able to see a dentist or would have to wait over an hour. That on top of the fact that everyone seemed to be giving me the run around - the front desk promised to call me when the hygienist was ready while I waited in my car (eventually I just went in on my own). I had to remind the hygienist to come get me after more than 10 minutes past my appointment time, and she casually let slip that there was no dentist available and was just going to try to steamroll me through a cleaning-only appointment until I told her I’d have to reschedule if they couldn’t do the full appointment.

They acted like this was all out of their control. When you book me for a certain day and time, it’s basic courtesy to make sure the office can accommodate that day and time. I got around 20 reminder emails, texts, and calls in the weeks leading up to the appointment which are especially irritating - I repeatedly confirmed the appointment but it felt like the office couldn’t be bothered to return any sort of professional commitment.

I eventually did see a dentist who was not the same I saw last time, and he raced through my exam, gave me a long lecture to make a new appointment for the same issue I’d discussed with my last dentist (and agreed would be elective), and stood behind me the whole time so I couldn’t see him as we talked. The hygienist then shooed me out the back door. The entire experience was bizarre and frustrating

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for your helpful comments! We will make some changes to not allow this to happen again. We sincerely apologize for your experience.

5 stars Customer since 2021

Doctor Chan is a thoughtful person.

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for your kind words!

5 stars Customer since 2021

Dr Chan was more concerned about my teeth’s health than ever before in my young 60 years of life. I am not exaggerating that he makes sure that I, as a patient, does not leave the office without fixing every cavity and chip he can, yet also with professional skill and artistry. What he does is both functional anatomically as to how my bite works and aesthetically beautiful so Dr Chan is both efficient and amazingly perfect good work.

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for your kind and encouraging words!

5 stars Customer since 2018

It was great. Very professional

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for taking the time to post your nice comments!

5 stars Customer since 2010

Always a pleasant experience thank you

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for your kind words!

5 stars Customer since 2019

Excellent

Raymond K. Chan, DDS & Clifton & Carlton Chan, DDS replied:

Thank you for taking the time to post your nice comment!