My AprilAir 800 Humidifier intermittently causes a rumbling noise while in "STEAM" mode. Guy arrived at the scheduled time to troubleshoot the issue. Guy was very professional and courteous during his visit. The noise did not present itself while Guy was here. He replaced the heater canister and suggested we monitor the issue over the next few days. Unfortunately, the noise returned that same evening. I will be traveling for the next two months. At this point I feel confident the issue will not cause a serious problem while I am away. I will contact you if the problem persists after my return. I would very much appreciate it if you would consider waving the travel fee for a follow-up after I return.
Our furnace went out on Christmas Eve. We called R Buck to see if they could come look at it. They came and we decided to have it replaced along with the air conditioner. We thought we would be without heat for awhile since it was the holidays. They called the day after Christmas and had Tabor and Scott come and install it. They worked hard all day. They had it installed and running by the end of the day. They did a lot of work for us so we could have heat. They were considerate, hard working, polite, and kept us informed of their progress. They explained everything and showed us how to work everything. We are very satisfied with the company, the man who gave us the estimate, the quickness of getting installed, their care to keep our house and garage clean, and above all their knowledge and courtesy. Thank you R Buck, Tabor, and Scott. We will do business with you again and recommend you to others. Thanks again, Mike and Lynda
First I would like to thank Guy and Nick. They were both very professional and friendly. They wore protective coverings on their shoes to protect my carpet and were very respectful. They explained everything that they did to repair my tankless water heater and did a very good job fixing it.. Thank you