99.0% would refer friends and family to us

5 stars Verified customer

Polite, honest staff. Quality work. Will use again.

5 stars Verified customer

My car needed an oil, but I didn't have a lot of time. They were very prompt in returning my car quickly! Thank you!!!

5 stars Verified customer

Got me in on the same day and right back out.

Thank you,

Mel

4 stars Verified customer

They repaired my truck quickly and the price was reasonable. Everyone was straightforward and courteous.

2 stars Verified customer

Normally, I'm a five star customer, but unfortunately not this last service. I came in for a headlamp change, and as part of our service discussion I was told the other working lamp was acting finicky. I thought no surprise, in that in my 40 years of driving I know that when one goes out,the other one fairly consistently follows shortly thereafter. I approved both lamps to be changed.

When I returned, I was told only one was changed, that the other working one was ok. I'm truly fine with the change in diagnosis. What I'm not fine with is that I approved two, and only one was done. When the other does burn out, I will now have to pay a second labor fee, which I don't think is right, given that what I approved to be done, wasn't. Looking back on it, I believe a phone call should have been made to clarify if I still wanted the second one done, given the change in diagnosis. I would have said yes.

5 stars Verified customer

Very friendly, professional and thorough. I really appreciated the ride provided. Your driver was very congenial and was an excellent driver.

5 stars Verified customer

Quick excellent service.

5 stars Verified customer

Great experience. Very friendly staff. Work was done quickly at a reasonable price.

5 stars Verified customer

Brief "repair" of several small parts was handled, as always, with

prompt attention and flexible time frame. Semi-annual service is always done likewise.

5 stars Verified customer

Timely, well done and economical

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Dosha Hawthorne

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the actual service i received was wonderful, as it was my first visit i liekd the environment as well. the down side was that the people at the desk were very relaxed about the way they managed the coat room. i rarely give my coat up for storage but did so this visit. i came up to the desk and asked for my green jacket and they went and got a blue jacket and called it a green jacket...of course they had given my coat to someone else. they remembered who and said they would call the person, but would do nothing like sending for the jacket and left all that to me to figure out. i felt that Dosha should have been more pro active in the return of my garment. i ruined the day for my experience. a simple number system would solve the problem and they have about 3 people always hovering around the front desk to take care of jackets
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Heartfelt Veterinary Hospital

5 stars 505 reviews

98% would refer friends and family to us