Doctors are great. Front desk used copier paper as a note with customers info on the back. You should shred customers info.
I gave 4 star because: you are being small tooth brush from the same company you carry tooth past. I have to go to a different vet office to get it. I put a requests before but still nothing.
Also, I got a prescribed shampoo for my pup from another vet office. I have been using it for few years and asked your office to consider carrying it, I have to get RX from your office and take it to the other vet office to get it. Very inconvenient.