Tim was my salesman and Ernie, his brother and JD did the install. I'm a salesman as well and can spot, in the first 10 seconds, if a guy knows what he's doing. Tim does, which is why I went with RMAC. He answered all my questions, worked with me on the price and added services, met and exceeded expectations.
Ernie and his team did a seamless job of installing the unit. No issues and I would have no problem referring him on anyone's job. They were thorough in their preparation, execution, and clean up. My only recommendation might be that Ernie make a concerted effort to review the proposal with the customer and go over each of the items on it, showing the customer what was installed, where it is, how it works, why it's important, etc. I took the initiative with him to do this, so he may have had this planned anyway. Regardless, He and his team did an excellent job.
I'll look forward to future services from RMAC