I was pleased with the clean, serene environment and the aroma was pleasant too. I also enjoyed the friendly customer service by Ms. Sherry. Mrs. Trudi-Harris Washington is top notch, very well knowledgeable about skin care & skin care products. She was very clean & gentle as well, which is very important to me. Please note I have never had a "spa experience" ever in life & mine at the Red Pearl Spa was amazing. Thank you Mrs. Trudi-Harris Washington for your service, see you soon.