Outstanding care and concern for my pet's health and safety. Went in for routine care, but for my pet it isn't so routine so I was nervous.
The nurse informed me our visit would require a doctor to see her and would be right back. A couple mins. later the doctor was with me going over exactly what I was nervous about, and we came to the same conclusion.
I was so happy that they actually paid attention to my pet's file and saw what is normally a routine thing for most all pets wasn't for mine and stopped and discussed the risks vs benefits with me first.
They are always on top of everything with my pet. They also have some kind of magical way they calm her down... She's so anxious until they have her in their care. It just amazes me every time.