I have been going to the White's for over 10 years and they treat you like family. Your always greeted like your special and they ask questions about you b/c they know you. When my family got a new pet years ago they sent a card to us , how many Dentists do you know that do little things like this to really show you how much they appreciate your business. I have always hated the dentist b/c of a bad experience growing up but they have never once made me feel akward or guilty for it in fact it's just the opposite , they know how to calm me and make this a good experience so I dont fear coming back again. My sister works as a surgical assistant at VCU dentistry and is always trying to get me to come to her office but b/c of the comfortable feeling I have at the Whites office I have never waivered.