100.0% would refer friends and family to us

5 stars Verified customer

Great experience! Friendly, knowledgable and reasonable pricing!! They did exactly what they said they would and in the time frame they said they would! Highly recommend this business .

Kerry and Doreen Rodaway

5 stars Verified customer

You guys are great!

1 stars Verified customer

I took my tow truck into Reliance a few months ago, the online reviews I found on them seemed really good and was the main reason I chose them. This was my first mistake and I didnt realize it until I received my quote from Dan Jamroz from the email [email protected] one click on Dan`s name brought me to the reviews he had done on his own company on http://citysearch.com, http://insiderpages.com and a few other sites. Upon further inspection I noticed that the 5 or 6 reviews on each site all happened on the exact same day and within about 30 minutes of eachother. Why would a company go through all this trouble to create a good name for themselves? Well upon further review of my quote I realized why. Right off the bat, the least amount of markup on an individual part was just under 600%, most of the parts were marked up over 1000%. They quoted my just over $2400 to redo my entire front suspension. Interestingly enough parts, labor, and tax only added up to just under $2200, when I asked about the extra markup Danny at the counter seemed embarrassed, but just played dumb. Pretty steep, considering the only parts they listed that I actually needed replaced was my pitman arms. Yep, really and truly, I passed a thorough DOT inspection after many repairs were done, but not a single one that was recommended by reliance was deemed necessary. Oh and the story is not done yet, when I had to pay for their `diagnostics` before getting a quote they couldnt provide me with change and told me they would just apply the $63 I over paid to future repairs, over two weeks later I finally get the repair quote, yes, over two weeks after the diagnostic was done they finally give me their quote which is when I went and picked up my truck. Ive called Danny at the front counter many times just trying to get back what belongs to me, everytime he says `oh darnit, I put that request on so and so`s desk`, its been over a month, just give me my money. They are liars and thieves and the reason people think of mechanics as such.

5 stars Verified customer

very lpleased with work done so far. We will know more when we take our first road trip later this month, but so far no concerns. We we surprised at how quickly work was completed, which is nice.

5 stars Verified customer

The best place ever to take your care for an honest & guaranteed repair of your car.

5 stars Verified customer

Great service!

5 stars Verified customer

Exactly what I was looking for at a fair price, and the service was quick and prompt! Will refer many friends.

4 stars Verified customer

As usual great job on my car. They did not do work that was not necessary only what needed to be done, to help keep my bill controllable. It was done timely as well!

5 stars Verified customer

Very professional and attentive.

5 stars Verified customer

we are very satisfied with the service