Reviews

Renaissance European Spa

5 stars Customer since 2011

I love going and enjoy that Sara remembers me and always is courteous and kind. It feels like a personal experience not just another guest. Thank you!

5 stars Customer since 2017

The service and people we excellent.i had I great experience

3 stars Customer since 2017

First time for a facial. So I was surprised about how painful extractions are.

The terry cloth spa wrap was one size - small. It reminded me of wearing a revealing hospital gown.

I had back pain lying down on a flat table, so the procedure tables are not ergonomic at all. After my cosmetologist finished and exited, I had difficulty getting down from the table.

No paper towels in the restrooms to dry our hands or clean-up following the procedures.

Would try again, but maybe not with the young lady I had.

5 stars Customer since 2012

I'm a regular, love this place!

5 stars Customer since 2017

I was experiencing awful back spams for weeks. I was desperate for releif. I called and was able to get in the same day! My therapist read my file and recommended something a little different than what I signed up for. She was knowledgeable and caring. She told me I might be a little sore and the importance of drinking water afterwards. I felt better immediately and within two days was 100% better. I can't thank you enough and will be back very soon!

5 stars Customer since 2015

Fantastic way to relax and destress after taking the MCAT! Great staff and atmosphere.

5 stars Customer since 2013

I LOVE Renaissance European Spa. From the moment you step in the door and all the way to your friendly exit, they are top notch. If I lived in Lubbock, I would have a standing appointment on the books.

1 stars Verified customer

Unfortunately the polish used (Essie) was thin and the spray apllied to dry it caused the polish to run into my cuticles. I had to remove it at home and apply new polish. There was a black undertone also that might have resulted from the spray being applied to very wet polish.

4 stars Customer since 2017

Mary Ann was a great masseuse. She listened to my needs and did a great job. My only complaint is not with her, but with the outside environment. A massage environment should be relaxing but I could hear people laughing and talking loud out in the hallway. I could hear noises on the wall of the room from someone out in the hall and it was distracting. Suggetion to be more quite and create a relaxing environment.

5 stars Verified customer

Both relaxing and rejuvenating!