The staff overall were friendly ...but the massage was not much more that a relaxing massage and if that is all I wanted it would have been ok. The masseuse was lacking in any personality at all. She would rub over definite knots in my muscles and just keep on going else where...I paid for a deep tissue massage and there was little effort made to work out the knots ...not therapeutic at all. I go to a woman who does it in her home and is minus all the frills you have but worth every penny for the effort she puts into relieving me of the painful knots caused by tension and stress. I had a gift card for you guys...I will not be back...unless i just want to relax a little.
I am sorry for your bad experience you had with us, Some message therapist are not always a good match for ones needs we have three different massage therapist I recommend you come back and see us so we can fit you with the right person. If you can give us a call at the spa and we will make it our priority to better assist your needs. Thank you
Gaylynn was great! Talked through my specific needs and did not try to push any products at the end. She took time to see exactly what was best for my skin. The shoulder massage is such an added bonus! I will be back!
I love the way the staff treats me. Like I am the most important person. Leighann takes special care in giving my pedicure. She is gentle and cares. Also when I call to make my appointment the receptionist is always personable and kind. Love love it.
My wife and I had 90 min deep tissue massages at the Lubbock Tx location. Let me first say we have had massages at many places, and like to treat ourselves periodically. While my wife's experience was great mine was probably the worst massage I've had. At one point when she was working on my feet, I was actually tempted to get up and ask the person if she was still awake as the massage was so weak. The saving grace was my wife's was good. So I am going to chalk the experience up to a bad masseuse, or a good masseuse having a bad day. So while I may go back because of wife's experience, I definitely would not get the same person I had. So good place, but a personal bad experience.