My husband and I love Dr. Reno and his staff. From the moment we walk into their office, we feel welcome, safe and in the hands of people who are experts in what they do. All of our experiences have been positive. We highly recommend this practice.
I brought my car in a few days ago because I had a tire with a slow leak. No appointment, I just came by. My car was immediately brought in and checked out. The technician found a screw in my tire and was able to repair it - I'm sure other locations would have sold me a new tire. He also noticed one of my headlights was out. He was able to repair the connection - again I'm sure other locations would have at least charged me for a replacement lamp. They did an exam of my car and showed me where I had a seal that was leaking, which I'll take care of at my next oil change. All of this work cost me $0, nothing! Joe's Big O was always my go to local mechanic but now they have a customer for life. Great honest people who do great work.