We had our air conditioning unit repaired by REO Mechanical on August 22 2013. I am very pleased with the quality of work performed and the customer focused attitudes of both Debbie Duncan and Roy Eunice.
Debbie made certain to schedule our appointment when we were available and kept us updated as to when the REO (Roy) Technician would be arriving. She was exceptionally pleasant to work with and made absolutely certain that we were satisfied with the work that Roy performed and the performance of our unit. Debbie was very focused and committed to customer satisfaction.
Roy was very respectful, professional, and polite as he repaired our unit. He took the time to answer my questions to my satisfaction and was very quality oriented. He also made certain that we were completely satisfied with the repairs and the operation of our unit. As with Debbie, Roy was also very focused and committed to customer satisfaction.
Thank you both!