Resurrection Carpet Cleaning
Rug Cleaning
PO Box 2062
Wheat Ridge,
Colorado
80034
(720) 789-1880
Mon - Fri: 9:00AM - 5:00PM
Sat: 9:00AM - 12:00PM
Sun: Closed
About
Resurrection Carpet Cleaning is a locally owned, family operated business providing carpet and upholstery services throughout the Denver Metropolitan area. We are proud to be an Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firm as well as being accredited by the Better Business Bureau.
It is our mission to exceed client expectations, going above and beyond to ensure satisfaction. We believe in providing outstanding service with a friendly smile because every client is our BEST client.
We proudly use products that are eco-friendly and safe for children and pets.
We understand that you have a choice of whom you have service your carpets and upholstery and are honored that you chose us. Resurrection Carpet Cleaning thanks you for your business, looks forward to servicing your home in the future and greatly appreciates all referrals.
Services
- General Cleaning
Languages
- English
Payments
- Cash
- Check
Staff
Tiffany Lucero
Certifications & Memberships
3 stars L Featured review
The technician was on time and very friendly. He was very informative. The carpet looks and smells great. Prior to getting our carpet cleaned our dogs were marking the carpet. There is one spot that still smelt a tiny bit and a dog marked it shortly after the technician left. The reason for the average rating is because of this spot and because the technician broke a mirror while he was here. The technician didn't offer to take money off the bill or pay for the broken mirror.
Resurrection Carpet Cleaning replied:
Please accept my apologies for the damage to the mirror in your home. It sounds like you were please with the cleaning and the overall service from the technician. I am sorry he did not obtain a value on the item so we could rectify the loss. I will email you and we will see that this is taken care of for you. We appreciate you having us in your home and we hope to serve you for years to come.
5 stars M Customer since 2013
Eli did a marvelous job cleaning my carpet, he is very thorough and does a great job. I would recommend Resurrection to ... Read More
5 stars C Customer since 2014
Levi was fantastic! Carpets look great and all the spots are gone. Would highly commend to friends.
5 stars R Customer since 2014
Very professional, knowledgable , performed excellent work. Highly Recommended !!!
5 stars Anonymous Verified customer
Ressurection did an amazing job on my carpet! Service was great and quick.
I've lived in my house for 10 years and h ... Read More
Resurrection Carpet Cleaning replied:
Thank you for taking the time to provide feedback. It is always pleasant to hear stories from satisfied customers about how the carpets look after we leave and the carpets dry. We look forward to servicing your home for years to come.
5 stars K Customer since 2014
fantastic experience, Our carpet has not looked this good in 9 years!
Resurrection Carpet Cleaning replied:
Glad to hear the carpets turned out so wonderfully. I hope your wife was pleasantly surprised!
5 stars D Customer since 2014
Great service ad results
5 stars A Customer since 2014
Found them to be courteous, timely and did great work!
Resurrection Carpet Cleaning replied:
Pleased to hear you are satisfied with the service you received. Thank you for having us in your home. We look forward to seeing you again soon. Happy Spring!
5 stars S Customer since 2014
Excellent Service and quality work. Resurrection showed up exactly on time and cleaned three wool area rugs efficiently ... Read More
Resurrection Carpet Cleaning replied:
Steve,
It is wonderful to hear you are pleased with the cleaning of your rugs. We appreciate you taking the time to provide feedback on your experience. Thank you for allowing us into your home and we look forward to seeing you again soon.
3 stars Anonymous Verified customer
THE CARPETS WERE VERY DIRTY & HAD NUMEROUS SPOTS- THEY CAME OUT FAIRLY CLEAN. THEY WERE MUCH IMPROVED. HOWEVER THE COUP ... Read More
Resurrection Carpet Cleaning replied:
We would like to thank you for choosing Resurrection Carpet Cleaning. Our apologies that you were less than 100% satisfied with your cleaning. From your review it sounds like the carpets cleaned well and we are glad to hear that. In regards to the areas that were cleaned, our technicians perform pre and post cleaning inspections with our customers to insure all the areas requested were cleaned to the customer's satisfaction prior to leaving the home. We do have a 30 day guarantee on our services and would be more than happy to send a technician back out to your home. Please contact us at 720-789-1880 if your home was serviced in the last 30 days. Your time and feedback is kindly appreciated.
1 stars C Verified customer
The guy was in our home about an hour or so and it took 5 days for the carpets to dry - plus they were still not very cl ... Read More
Resurrection Carpet Cleaning replied:
Mrs. Moore,
Thank you for taking the time to express your concerns and posting your review.
The estimated time for cleaning varies depending upon the areas being serviced. Most jobs run on average an hour and a half, so it would seem that the time you stated the technician took to complete the cleaning is reasonable. Our technicians attempt to be as efficient and thorough as possible while respecting the customers time.
Prior to leaving the home, our technicians always perform post cleaning inspections with each customer to insure the areas are cleaned to their satisfaction.
In regards to the prolonged dampness, dry time is usually 2-3 hours if not sooner. In areas of heavy soiling the technician may need to apply more solution and dry time may be longer. In your particular case, during September of 2013, Colorado was experiencing exceptionally heavy rainfall and disastrous flooding. As I explained when I spoke to you in October, with extremely high humidity the air becomes saturated with moisture and the carpets may feel damp to the touch but not wet. When customers have concerns we ask that they let us know as soon as possible so we can assist immediately. Small area fans can aid in quicker dry times when needed.
We do have a 30 guarantee because we strive for 100% satisfaction. Even though your stated issue was only dampness a month prior, we scheduled a follow up which you had later cancelled due to changes in your schedule.
We appreciate all of our valued customers and are sorry you were less than 100% satisfied. Thank you kindly for your feedback!