I enjoyed my visit mostly due to the professionalism displayed by Dr Finklea. I did have an issue with my bill because I had met my deductible through my insurance but apparently it wasn't verified so I had pay $188 for my visit. I'm hoping for a reimbursement or credit upon my return. With that being said, it won't keep me from returning:)
Hi Mr. Hernandez, it appears your visit was added to the schedule after our eligibility and benefits team checks the deductibles, and I apologize for them not doing it after you were added in that day, but do not worry, we'll work on refunding the amount owed to you when your insurance notifies us with what is owed.
Customer since 2018
Excellent doctors and attendants. Always treated with personal care.
Only complaint I have is about the receptionists at the olmos park location and lockhill location. Always very rude, not willing to listen, I never have a good experience with them on the phone or in person.