Rock Island Animal Hospital
Veterinary
2324 7th Avenue
Rock Island,
IL
61201
(309) 788-6378
Mon - Tue: 8:00AM - 5:30PM
Wed - Thu: 8:00AM - 6:30PM
Fri: 8:00AM - 5:30PM
Sat: 8:00AM - 12:00PM
Sun: Closed
About
The staff of the Rock Island Animal Hospital is dedicated to providing excellence in animal care while offering the latest and innovated veterinary services. Our staff members are trained to provide care in a thorough, efficient and timely manner, employing their natural kind and loving attitude toward all of the patients and their owners. We know how important your pet is to you because we are all pet owners and animal lovers, too.
Services
- Anesthesia
- Canine Practice
- Canine and Feline Practice
- Critical Care
- Dentistry
- Dermatology
- Feline Practice
- Nutrition
- Pharmacology
- Preventative Medicine
- Radiology
- Surgery
Languages
- English
Insurance
- Most insurance accepted
Payments
- Care Credit
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Elizabeth Narske
Certifications & Memberships
2 stars Anonymous Featured review
If I could rate the two doctors separately I would give Dr. Rigg 5 stars and Dr. Narski 1 star. They are night and day. Dr. Rigg is genuine and wonderful... takes time to explain anything. Dr. Narski was the doctor I saw last week. I would never go back. She did not make eye contact with me, barely spoke and was gruff. (I remained pleasant.) She then had her assistant tell me the follow up would be over $550. I was shocked and went to two other vets to get second opinions. Both of those vets said it would be $200 or less. I probably would not have questioned Dr. Rigg as she is a wonderful doctor with animals, however do not let Dr. Narski see your pet. Maybe she was having a bad day? The cost difference was astonishing. Furthermore I may not have gotten the two other opinions if Dr. Narski had been better with people skills and explained anything. Be careful and ask questions. Customer service is subjective, I understand as I own a business that depends on excellent service to grow. Dr. Narski's behavior was beyond excuse. I hope she takes my comments to heart. Thank you.
I apologize that we did not meet your expectations. We strive to provide a positive experience.
It is difficult to provide exact estimates and many times we add additional diagnostics or advanced procedures so owners can make more informed decisions with finances. With that much variation in cost between other vets, it is most likely we had additional tests or plans than what they are quoting.
Most importantly, if you have a doctor preference we are happy to accommodate those requests. I know Dr RIgg can discuss any of your concerns. Please come in or give us a call. Thank you so much for your feedback. We will use it to improve our services.
5 stars Anonymous Verified customer
I've been going here for years and never had a issue.
5 stars Jenny F Customer since 2004
The vet we saw was AMAZING. I cannot speak highly enough of her!
5 stars Schelly K Customer since 2017
Very caring and no appointment needed
5 stars Sarah E Customer since 2013
You guys are amazing. We appreciate the compassion you not only show our animals but us we well. Thank you for all that ... Read More
5 stars Ashley G Customer since 2016
Always a great and friendly staff, who absolutely adore Kirra. This team has always been dependable in the time of need. ... Read More
5 stars Anonymous Verified customer
quick and easy
5 stars Jim S Customer since 2015
Great as always! Fast service and fair prices! They truly care about my dog and cat. They pay attention to what I am tal ... Read More
4 stars Heather D Customer since 2003
Medication was ready and in a timely manner.
5 stars Jamie A. H Customer since 2015
We always get great care at Rock Island Animal Hospital!
5 stars Jessica F Customer since 2015
Friendly, fast service for my 3 cats. I love that I don't need an appointment and the wait time has always been minimal ... Read More
Also in Rock Island
Dental
Chad Versluis DDS