87.5% would refer friends and family to us

5 stars Verified customer

always professional always friendly, I always feel confident

4 stars Verified customer

Staff is very professional and helpful in picking frames.

5 stars Customer since 2018

I have been going to the Richardson Eye Clinic now for about 8 years, the clinic is extremely organized, and clean. Dr. Todd Richardson is very prompt, and always friendly. I would definitely recommend this clinic to family, friend, or foe.

5 stars Verified customer

Dr Richardson is always finding ways to improve his diagnosis

5 stars Verified customer

these folks rock... they are very nice and know what they are doing

5 stars Verified customer

wonderful staff.. professional but also very nice..

5 stars Verified customer

Professionalism at its best by the entire staff.

4 stars Verified customer

no comment

5 stars Customer since 2018

Dr. Richardson & his staff are always very friendly and professional.

5 stars Customer since 2018

It was great

Also in Vancouver

Dental

Martin J. Matovich, DMD

5 stars 667 reviews

The actual teeth cleaning was perfect, she is always wonderful. What was terrible customer service was upon arriving the secretary stated there was a mistake with scheduling and that they put the appointment 1 day early and my insurance would not cover my visit? She then stated she tried contacting me- Ezcuse me, I have 2 smart phones which are linked to each other and I've got 3 emails which are also linked! There was NO voicemail and there was NO email sent to ANY of my contacts. The only contact was the email confirmation of my up coming appointment!!!! Obviously there is a break down in the front office procedures and simply NO excuse to NOT leave a voicemail AND make the extra effort to send an email. Simply incredibly poor customer service by the front desk staff- Again my teeth cleaning was flawless, she was great. Better fix that front desk --
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