I took my 7 year old daughter and we had a great experience. The front desk young lady was kind and welcoming(I didn't get her name but she sits at the far left hand side from the elevators). Our tech Tim explained everything to my daughter and answered all her questions. Even though, my daughter had the most ridiculous questions, he smiled and kindly responded. Dr. Glass was amazing with my daughter as well. She took her time to address all our questions. I will definitely make this office our permanent family eye care office.