96.5% would refer friends and family to us

5 stars Verified customer

Service was quick and I believe was a quality result.

5 stars Verified customer

Very good service!

5 stars Verified customer

Honest, quick and friendly. Rob is always knowledgeable and takes his time to explain things to me. He is too notch.

5 stars Verified customer

Friendly courteous staff. Work done quicker than estimated.

5 stars Verified customer

Always helpful. I never feel like they are trying to sell me things I don't need which is important to me.

5 stars Verified customer

Great staff and service!

5 stars Verified customer

As always, great service and great communication. They keep us informed of the services needs and their cost as well as the progress of the repairsThis time they even picked my wife up at home to allow her to get her vehicle. We will continue to use Richlonn's for our automotive service.

I just need them to get more familiar with big diesel pickup trucks so they can support all of our vehicles.

5 stars Verified customer

On time and done right.

5 stars Verified customer

Good service like always

4 stars Verified customer

The last few times I visited your establishment I haven't been very happy and had started looking for another place to take my car for repairs. First, I was very unhappy that Tim (Manager) was gone. I hope it wasn't you that got rid of him because he was awesome customer service! Secondly I brought my car in for an oil change. Didn't care for the people that worked the counter. Had an appointment first thing in the morning and I ended up sitting and waiting for my car for I think 2 hours or better and the older lady at the counter just kind of fluffed it off with the excuse that they got really busy. How does that supersede my appointment? This isn't a doctors office! But I decided to give you another chance. So I was very pleasantly surprised with my service and the people at the counter. The gentleman was very friendly and the young lady was very customer oriented and kept communication with me. You know this may sound bad for me to say because I certainly don't endorse using women to sell, but for a car place and with all the men you have come in there I think it's much nicer to see a young lady, fresh and wholesome, working the counter as opposed to an older woman who doesn't seem to care about her personal appearance. Bottom line...I'll be back!!!

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