80.0% would refer friends and family to us

2 stars Customer since 2017

Fiasco. Wrong quote to start. No communication between estimator & install person Roger Allen. Install date was not given until 12 hours before. No tension wire initially installed, was not on material list provided by Roger Allen. The only good part was the sub contractors themselves, great guys who knew what they were doing.

5 stars Customer since 2017

Jeff Vargo is great to work with. Very knowledgeable. The field guys were courteous, quick, and the quality is good.

5 stars Customer since 2015

Richmond Exteriors did a great job on our Fencing, we would definitely recommend them.

4 stars Customer since 2017

Richmond installed a privacy fence. They did a great job. The installers were professional and freindly. We would consider using Richmond again if the need would arrise.

4 stars Verified customer

The work was done in time specified everything was done as requested

5 stars Verified customer

Highly recommend Richmond Exteriors! Todd was my estimator and came up

With a solution that no other company had presented. Very pleased and will

Use them again.

Brady

1 stars Customer since 2016

I can't believe you would ask me to review your work . I have called Marty SEVERAL times about the way my gutters were left unattached and pieces of soffit torn away PURPOSELY by the guy ATTEMPTING to repair the gutters . In addition , they dropped shingles from my roof unto my neighbors' fence . The fence is bent nearly to the ground and the wire mesh is seperated from the supporting poles . STILL no response from your representative . We won't even go IN on YOUR misplacing our deposit check that delayed the start for 10 days allowing water into my house and damaging the interior and your INSENSITIVE response about needing $500.00 to place a tarp down ; while you searched for the check . You eventually found it in your office .

3 stars Customer since 2017

Overall I would say about average. It took around 2 months for the full process for an awning. Had issues getting call backs when I was requesting an update from 3 different people/areas of the business. The installation went quickly and it looks great however the chalk job that was done on the top of the awning is sloppy.

5 stars Customer since 2017

Evan was wonderful to work with, he was knowledgeable and very pleasant. I can't wait for the work to begin :)

4 stars Verified customer

The gutters look great and were in my budget.

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