The exam with Dr. Mukha was great, she was very thorough and explained everything clearly. However, after my exam, I needed help adjusting my glasses as they were slipping off my face. When I sat down with the optician to adjust my glasses, I explained that I needed help tightening the arms behind the ears but I had previous issues with them digging into my ears, so I asked if she could adjust them in towards my skull instead of towards my ears. She was very rude and said I needed to make up my mind as to wether I wanted them tightened or not. I ended up going to Costo and they were more then happy to listen to my needs and adjust the frames to my liking and were extremely friendly while doing so.
Will likely not return to Richmond Vision Care. I will have Costco handle all my eye care needs going forward.